A Comprehensive Guide to Maximizing your Business’s Internet Experience.

Are you tired of your business internet connection acting like a sluggish tortoise instead of a lightning-fast hare? If so, you’re not alone. Many businesses struggle with slow internet speeds and unreliable connections, which can hinder productivity and frustrate employees.

But fear not! In this blog post, we’ll dive into the world of business internet services and explore practical tips to optimize your connection for peak performance. From understanding your network needs to optimizing bandwidth allocation, we’ve got you covered. So come, let’s learn about troubleshooting your internet connection.

Understanding Your Business Internet Needs

Before diving into optimization techniques, it’s crucial to understand your business’s internet needs. How many users are accessing the network? What types of traffic are traversing the connection? Is your business heavily reliant on real-time applications like VoIP?

By answering these questions, you can tailor your internet connection to meet the specific demands of your business. For example, if you have a large number of users simultaneously accessing bandwidth-intensive applications, you may need to invest in higher bandwidth packages to ensure smooth operations.

Below is a table that could help you identify potential issues in your network:

Number of EmployeesCloud Services (Mbps per user)Local Services (Mbps per user)VoIP (Mbps per user)Downloads/Uploads/File Sharing (Mbps per user)Total Bandwidth Requirement (Mbps)
1-10550.510Varies, typically around 20-30 Mbps
11-25550.510Varies, typically around 30-50 Mbps
26-50550.510Varies, typically around 50-100 Mbps
51-100550.510Varies, typically around 100-200 Mbps
100+550.510Varies, depending on specific needs

Optimizing Bandwidth Allocation

Once you’ve assessed your business’s internet needs, it’s time to optimize bandwidth allocation. Think of your internet connection as a highway with different lanes for different types of traffic. By prioritizing critical and latency-sensitive traffic like VoIP calls and video conferencing, you can ensure a seamless user experience.

One way to optimize bandwidth allocation is through Quality of Service (QoS) settings on your router or firewall. These settings allow you to prioritize certain types of traffic over others, ensuring that critical applications receive the bandwidth they need to function smoothly.

QoS comes in a variety of flavours (some routers may give you more granular options than others), but here’s a table outlining the most common levers you can play with to optimize the bandwidth you have.

BandwidthMinimum/MaximumSpecifies the minimum and/or maximum amount of bandwidth that can be allocated to a specific service or application.
PriorityHigh/Medium/LowAssigns priority levels to different types of traffic, allowing critical applications to receive preferential treatment over less important ones.
DSCPAF (Assured Forwarding)/EF (Expedited Forwarding)/CS (Class Selector)Differentiated Services Code Point (DSCP) values used to classify and prioritize packets based on their QoS requirements.
Traffic ShapingEnabled/DisabledControls the rate at which traffic is transmitted, helping to prevent network congestion and ensure smooth data flow.
Queue ManagementFIFO (First-In-First-Out)/WFQ (Weighted Fair Queuing)/CBQ (Class-Based Queuing)Determines how packets are queued and dequeued, impacting latency and throughput for different types of traffic.

Location, Location, Location: Optimizing Access Points

The physical location of your access points can have a significant impact on your business internet connection. Wi-Fi signals can be affected by obstacles like walls and furniture, leading to weak or inconsistent connections.

To optimize your Wi-Fi network, strategically place access points throughout your business premises to ensure maximum coverage and signal strength. Avoid placing access points near sources of interference like microwave ovens and cordless phones, as these can disrupt Wi-Fi signals.

Staying Connected: Ensuring Reliable Physical Connectivity

In addition to optimizing your Wi-Fi network, it’s essential to ensure reliable physical connectivity. This means investing in high-quality Ethernet cables and networking equipment to minimize packet loss and latency.

Regularly inspect your network infrastructure for signs of wear and tear, such as frayed cables or loose connections. By maintaining a robust physical network infrastructure, you can minimize the risk of downtime and ensure a reliable internet connection for your business.

TechnologyMax ThroughputOther LimitationsApproximate Age
Cat416 MbpsLimited bandwidth, susceptible to interferenceIntroduced in early 1990s
Cat5100 MbpsLimited bandwidth, susceptible to interferenceIntroduced in late 1990s
Cat5e1 GbpsLimited to 1 Gbps, susceptible to interferenceIntroduced in early 2000s
Cat610 GbpsLimited to 10 Gbps, susceptible to interferenceIntroduced in early 2000s
Cat6a10 GbpsLimited to 10 Gbps, better noise immunityIntroduced in mid-2000s
WiFi4 (802.11n)450 MbpsLimited range, susceptible to interferenceIntroduced in late 2000s
WiFi5 (802.11ac)1.3 GbpsImproved range and speed, still susceptible to interferenceIntroduced in early 2010s
WiFi6 (802.11ax)9.6 GbpsImproved range, speed, and capacity, better handling of multiple devicesIntroduced in late 2010s

Monitoring and Troubleshooting

Finally, don’t forget to monitor and troubleshoot your business internet connection regularly. Keep an eye on network performance metrics like bandwidth usage and latency, and be proactive in addressing any issues that arise.

Invest in network monitoring tools that provide real-time insights into your internet connection’s performance, allowing you to identify and address potential issues before they impact your business operations.

In conclusion, optimizing your business internet connection is crucial for maintaining productivity and ensuring a seamless user experience. By understanding your business’s internet needs, optimizing bandwidth allocation, optimizing access points, ensuring reliable physical connectivity, and monitoring and troubleshooting regularly, you can maximize the performance of your business internet services and keep your business running smoothly.

Troubleshooting Your Internet: FAQs

What factors should businesses consider when choosing an internet service provider (ISP) for their business?

When selecting an ISP for your business, consider factors such as bandwidth requirements, reliability, customer support, scalability, and pricing plans tailored to business needs. Read more about choosing the right business internet service provider.

How can Quality of Service (QoS) settings improve the performance of business internet connections?

Quality of Service (QoS) settings allow businesses to prioritize critical traffic like VoIP and video conferencing, ensuring a seamless user experience by allocating bandwidth effectively.

What steps can I take to optimize my Wi-Fi network for maximum performance?

You can optimize your Wi-Fi network by strategically placing access points and avoiding sources of interference. Be sure to get in touch with us for an assessment before investing in expensive networking equipment. Often, simple (affordable) changes can be made to improve WiFi performance.

Why is physical connectivity important for maintaining a reliable business internet connection?

Physical connectivity plays a crucial role in ensuring a reliable internet connection for businesses, as it minimizes packet loss and latency by using high-quality Ethernet cables and networking equipment. WiFi’s great – but if reliability it a concern, consider plugging in!

How can businesses monitor and troubleshoot their internet connection to prevent downtime?

Businesses can monitor their internet connection using network monitoring tools to track performance metrics like bandwidth usage and latency, allowing them to identify and address potential issues proactively and prevent downtime. Fidalia offers an out-of-band monitoring service as an add-on to all our business internet plans to help you monitor your network’s performance and reliability.