3CX License Pricing
3CX License Pricing
3CX offers annual license subscriptions tailored to the specific needs of your business, determined by the number of simultaneous calls required. As opposed to traditional VoIP technologies, the 3CX system is right-sized for your call volume, not based on the number of end-points/extensions. The following table provides a concise overview of the pricing differences between 3CX Professional and Enterprise packages:
Fidalia is your White-Glove Partner for 3CX in Canada
Fidalia has been building, hosting, and maintaining 3CX phone systems for nearly 10 years. Our clients choose us because we offer personalized, hands-on support, ensuring their 3CX phone systems are optimized for peak performance.
| Simultaneous Calls | Professional | Enterprise |
|---|---|---|
| 4 SC 3CX License | $416.60 / year | N/A |
| 8 SC 3CX License | $521.70 / year | $895.50 / year |
| 16 SC 3CX License | $1,118.60 / year | $1,714.70 / year |
| 24 SC 3CX License | $1,630.90 / year | $2,411.60 / year |
| 32 SC 3CX License | $2,077.40 / year | $2,908.50 / year |
| 48 SC 3CX License | $3,271.00 / year | $5,098.40 / year |
| 64 SC 3CX License | $4,314.60 / year | $6,503.70 / year |
| 96 SC 3CX License | $6,697.50 / year | $9,416.00 / year |
| 128 SC 3CX License | $8,930.00 / year | $12,162.50 / year |
| 192 SC 3CX License | $13,395.00 / year | $19,250.80 / year |
| 256 SC 3CX License | $17,864.70 / year | $25,329.70 / year |
| 512 SC 3CX License | $28,284.60 / year | $39,362.80 / year |
| 1024 SC 3CX License | $52,108.90 / year | $75,142.00 / year |
We don’t control 3CX’s pricing and it’s important to note that these prices may change before we can update this table. Current pricing is accurate as of 03 November 2025.
Professional License
Ideal for small to medium businesses, offering up to 1024 simultaneous calls. Starting at $416.60/year.
Enterprise License
Ideal for larger organizations and those with complex communication needs. Starting at $895.50/year.
Comparing 3CX License Types
Below is a quick table to help you understand the main differences between the 3CX Professional and Enterprise editions. If you’re still unclear, please get in touch and we’d be happy to help you find the edition that meets your needs.
| Features | 3CX Professional Edition | 3CX Enterprise Edition |
|---|---|---|
| Communication | Unlimited extensions Web conferencing for up to 100 participants Integrated softphone functionality Mobile apps for iOS and Android |
Unlimited extensions Web conferencing for up to 250 participants Integrated softphone functionality Mobile apps for iOS and Android |
| Call Centre | - | Call centre functionality with queue strategies Start/Stop Call Recording Rights Real-time queue statistics Skill-based Call Routing |
| CRM Integration | Basic integration options with popular CRM systems | MS Teams Integration More extensive CRM integration options |
| Scalability | Suitable for small to medium-sized businesses | Designed for larger organizations and call centres with complex communication needs |
Explore Our 3CX Hosting Options
Hosted by 3CX
Cloud Hosted by 3CX- Digital Ocean / Vultr Hosting
- Annual pricing starts at $250.00
- Scalable as your business grows
- $95 per Support Request
- Standard security protocols
- Limited customization options
Fidalia Professional Hosting
Hosted in our Canadian Data Centres- Hosted in Tier-1 Canadian Data Centres
- 3CX Professional or Enterprise Systems
- Includes backups and monitoring
- Advanced customization options
- Enhanced security features
- Standard Support
- Comprehensive analytics tools
Fidalia Enterprise Hosting
Redundant Hosting Services in Canada- Redundant Servers
- Hosted in Tier-1 Canadian Data Centres
- 3CX Professional or Enterprise Systems
- Includes backups and monitoring
- Enhanced security features
- Priority 24/7 Support
- Comprehensive analytics tools
Frequently Asked Questions about 3CX Licensing
What is a 3CX SC (Simultaneous Call)?
SC stands for Simultaneous Call. 3CX licenses are based on how many calls your system can handle at one time, not on the number of users or extensions.
Can I upgrade my 3CX license later?
Yes. You can upgrade your 3CX license at any time by paying the difference in price. Upgrades do not reset your license term.
Do I need to renew my license every year?
Yes. All 3CX licenses sold by Fidalia are annual subscriptions. You’ll need to renew each year to continue receiving updates and support.
What’s the difference between Professional and Enterprise licenses?
Professional includes core PBX features as well as call queues, CRM integration, and reporting. Enterprise includes everything in Pro plus skills-based routing, inbuilt failover, and Teams integration.
Is installation support included with my license purchase?
No. The license cost covers the software only. Installation and setup support can be purchased separately from Fidalia.
Upgrade Your Communications Today
Choose the right 3CX License for your business needs and enhance your communication capabilities.
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Get in Touch with Fidalia Networks
Phone
(866) 343-2542