Is this the end of SPAM calls?
Starting in January 2026, Bell Wholesale will introduce changes to SIP trunking across Canada that bring STIR/SHAKEN standards to outbound calls. For business leaders, the technical jargon isn’t the point – the outcome is. These changes mean fewer spoofed calls, more trust in caller ID, and a step forward in reducing the flood of spam and robocalls that frustrate staff and customers alike.
At Fidalia Networks, we welcome this change. As a wholesaler of Bell SIP trunks, we’ve already built our infrastructure with this future in mind. Our dedicated, redundant fibre trunks connect directly to the Public Switched Telephone Network (PSTN), ensuring that businesses routing through our voice network get more than just compliance – they get reliability. With this news, their customers will get peace of mind.
What It Means for Your Business
- Better call authentication: Customers can trust that the call coming in is actually from you.
- Fewer interruptions: Reduced spoofing means less wasted time on spam calls.
- A consistent standard: By adopting the international E.164 numbering plan, Canadian businesses align with global best practices.
Why Fidalia
Fidalia isn’t just another reseller. We operate as a leading B2B communications provider in Ontario with over 20 years of networking expertise. By combining our ISP backbone with direct SIP trunking, we deliver:
- Resilient voice connectivity backed by redundant fibre paths.
- Proactive readiness for STIR/SHAKEN standards and future regulatory changes.
- Local, human-first support designed around your business … not a generic call centre script.
The future of business communications is not just about making connections, but about making trusted connections. Fidalia Networks is proud to play our part in making B2B calling more secure, more reliable, and less noisy.
As businesses look at their communications going into 2026, when employees are working from home and IP addresses are changing constantly (home, office, coffee-shops), we wanted to remind you that the Fidalia phone system can be taken anywhere is, ultimately, the best choice for remote and hybrid work.
Let’s talk about how we can strengthen your communications while cutting down on spam and spoofing. Businesses looking to improve their efficiency need only look at Fidalia’s phone system – to see what a truly portable phone system really looks like.
Frequently Asked Questions (FAQ)
1. What is STIR/SHAKEN?
STIR/SHAKEN is a set of security standards designed to reduce call spoofing and robocalls. In plain terms, it verifies that the number showing up on your caller ID is actually the number making the call. This increases trust in phone communications and makes it harder for bad actors to impersonate legitimate businesses.
2. What is the PSTN?
The Public Switched Telephone Network (PSTN) is the global system of traditional phone lines, mobile networks, and VoIP systems that allow calls to connect anywhere in the world. Fidalia connects to the PSTN through dedicated, redundant fibre trunks to ensure call reliability and security.
3. Is spam calling on the rise in Canada?
Yes. The CRTC and industry groups continue to report increases in robocalls and scam calls, many of which are designed to impersonate businesses, banks, or government agencies. These calls waste time, frustrate employees, and can create reputational risks if fraudsters spoof your business number.
4. What role does my phone system provider play in limiting spam?
Your phone system provider is your first line of defence. By using SIP trunks that comply with STIR/SHAKEN and ensuring calls are properly authenticated, providers like Fidalia help reduce the likelihood of spoofed calls reaching your team or customers. At the same time, your provider ensures your outbound calls are trusted, so clients know it’s really you calling.
5. What do Ontario businesses need to do to prepare?
Work with a provider that’s already aligned with Bell’s STIR/SHAKEN implementation. Fidalia’s SIP trunking, backed by redundant fibre connectivity, ensures your business is future-proofed against these changes and positioned as a trusted caller in your industry.
6. How does reducing spam calls lower my business’s cyber risk?
Many spam and spoofed calls aren’t just annoyances – they’re attack vectors. Fraudsters often use them for phishing, social engineering, or to trick staff into sharing sensitive information. By reducing the volume of these calls through STIR/SHAKEN and trusted SIP trunking, your business lowers its exposure to these threats. Fewer spam calls mean fewer opportunities for attackers to exploit human error, protecting both your data and your reputation.