Use Cases
Real scenarios that prompt organizations to re-evaluate their connectivity, communications, and security infrastructure and how Fidalia addresses each one.
Business Internet
Internet Redundancy for Critical Systems
POS, reservations, and Wi-Fi remain online with automatic failover between providers — eliminating downtime risk.
OnePort™ SD-WAN for Multi-Site Operators
Centralized policy and application-aware traffic routing across every location, with one dashboard for IT visibility.
Bonded Internet for Bandwidth-Intensive Sites
Combine multiple circuits into one higher-capacity connection with no single point of failure across bonded links.
Internet Failover for Remote or Branch Locations
A secondary provider activates automatically on primary outage — no on-site IT staff required to manage the switch.
Communications
VoIP for Hospitality Operations
Multi-extension calling with no per-room licensing cost — centralized call handling for front-desk and guest services.
3CX Concurrent-Call Licensing & Right-Sizing
Pay for simultaneous call capacity, not per-extension licenses — typically a 30–70% reduction in phone system cost.
3CX Multi-Site Calling Across Locations
Three-digit extension dialing between properties or branches, no long-distance cost, one phone system instead of many.
Connecting Phone System to Property Management System
Guest name and room number on every call. Simple check-in/out, Do-Not-Disturb, and wake-up calls — with calling blocked from empty rooms.
Hosted PBX Migration for Cost Predictability
Move off on-premises PBX hardware and maintenance contracts to a predictable per-seat monthly cost.
Unified Communications for Distributed Teams
Voice, chat, video, and presence in one platform — staff reachable on one number across devices and locations.
Entrepreneur Professional Phone Presence
A dedicated business number, voicemail-to-email, and professional call handling, so a personal cellphone never has to double as the office line.
IT & Security
Network Segmentation & Security
Isolate sensitive systems from guest or student traffic — improving compliance posture and reducing breach risk.
Cybersecurity Without an In-House IT Team
Centrally managed firewall, threat detection, and patching — no dedicated security headcount required on-site.
Disaster Recovery for Regulatory Compliance
Defined backup and recovery SLAs to satisfy audit or insurance requirements, with off-site replication of critical records.
Disaster Recovery for Reservations & Guest Data
Off-site replication of PMS and guest records with a defined recovery time for booking continuity after an outage.
Managed IT Services for Multi-Location Organizations
A single point of contact across all sites instead of per-location vendors, with centralized ticketing and reporting.
Network Services
Managed Guest Wi-Fi Experience
Branded captive portal with reliable connectivity across the property, segmented from internal systems.
VoIP & Legacy Cabling Enhancement
Deploy IP phones without Ethernet upgrades — ideal for retrofits and older buildings, reducing capital expenditure significantly.
BuildingLink™ Integration for Smart Property Management
Connects connectivity infrastructure to building and guest service workflows, reducing manual front-desk and engineering coordination.
Network Services for New Construction or Build-Outs
Cabling, Wi-Fi, and connectivity designed in before move-in — avoiding retrofits after walls and furniture are in place.
Don’t See Your Scenario?
Every organization’s infrastructure challenges are a little different. Tell us what you’re working through and we’ll show you what a managed solution would look like for your situation.