Text-Enabled Business Phone Systems
Elevate your communications through text, directly from your business phone system
Personalized Engagement: Direct, one-on-one communication with your customers.
Operational Efficiency: Use text messaging to augment customer-facing processes.
Enhanced Service: Provide timely updates and notifications, elevating customer experience.
Full Business Phone System: Call Answer, Call Routing, and all the features of the 3CX phone system included.
Try 3CX Free for 30 Days.
One-to-One Communications made easy.
Customers expect quick, personalized interactions, but traditional phone systems fall short.
Missed connections can lead to dissatisfied customers and lost opportunities.
Fidalia Networks enables direct text (SMS) messaging from your business phone system, improving operations-based communications and ensuring no customer query goes unanswered.
Benefits of Text-Enabled Business Phone System
Enhanced Service:
Provide timely updates and notifications, elevating customer experience.
Improved Customer Satisfaction
Immediate, personalized text responses make customers feel valued.
Increased Efficiency
Reduce the need for back-and-forth calls, saving time for both you and your customers.
Streamlined Operations
Integrate text messaging into existing workflows for real-time and right-time customer communication.
Text from Your Business Number
Maintain professionalism and consistency.
Send Unlimited Texts
Enhance messages with images or documents.
Text from Your Computer
Manage communications from any device.
Business Texting with Fidalia
What Businesses are saying about Fidalia’s 3CX Phone Systems
“Fidalia’s system transformed how we update our clients, making us more efficient.”
– Jag R., Car Dealerships
“Our guests love the direct text updates. It’s significantly improved our table turnover rate.”
– Rocco M., Restaurant Owner
“Sending MMS reminders has decreased our no-show rate drastically.”
– Reema J., Healthcare Provider
Try 3CX Free for 30 Days.
Personalized communication through text, directly from your business.
Imagine having a fully integrated text messaging into your operations, creating workflows that delight clients and free up your time.
FAQ
Can I use my existing business number?
Of course! The idea is that texting from your business phone number re-enforces your brand in their mind. You look competent and available.
Are multimedia messages supported?
Yes. Send images along with texts using the system. Take a photo of a car on the lot and send it to the customer telling them their car is ready and where to pick it up.
How can I manage texts from my computer?
Texts can be managed through a smartphone app or a desktop app, and look just like any chat window.
Is it possible to integrate with my current workflows?
The phone system itself can be integrated into your current CRM and other tools. We’d have to discuss your particular workflow to see how we can use text messaging to enhance it.
What kind of support can I expect during setup and beyond?
We’ll set it all up for you and show you how it works. You’ll be flying in now time.
Stay connected to your customers with busines texting from Fidalia
Why a Network-First Approach to Disaster Recovery (DR) is the best option for customer-facing businesses.
Traditional DR providers often overlook the network’s involvement in back-ups, restorations and user workload traffic. With a network-first approach to Disaster Recovery, the network becomes a key element in ensuring business continuity. A network-first approach to DR gets your systems back up and operational with zero change management time. No need to change user behaviour in the event of a disaster.
Why Businesses Choose Fidalia Networks
Tailored Solutions that Meet your Unique Needs.
A flexible ISP, Fidalia Networks offers custom communications solutions that empower your business growth - no matter what stage you're at today. The days of cookie-cutter communications are over.
All your Services, One Number to Call.
With Fidalia Networks, there is no need for separate products or multiple service providers. We manage the network and the data centre which means dramatically reduced costs for your business.
Fidalia's Team Offers Network Peace-of-Mind.
Our customers trust that their services are being monitored and maintained regularly by the team at Fidalia Networks. Whether it's a small, single-extension phone system, or a 700-workstation office, Fidalia has your back.
About Business DSL Internet
DSL Internet - Dedicated Line Access
DSL Internet - Cost-Effective
DSL Internet plans are generally more affordable than fiber or dedicated enterprise options, making it a great fit for small to medium-sized businesses with modest internet needs.
DSL Internet - Wide Availability
DSL Internet - Stable Performance for Basic Tasks
DSL supports essential business functions like email, web browsing, VoIP, and cloud-based applications with reliable, steady speeds.