Text-Enabled Business Phone Systems

Elevate your communications through text, directly from your business phone system

Personalized Engagement: Direct, one-on-one communication with your customers.

Operational Efficiency: Streamline customer interactions with immediate text responses.

Enhanced Service: Provide timely updates and notifications, elevating customer experience.

Text-Enabled-Phone-System

One-to-One Communications made easy.

Customers expect quick, personalized interactions, but traditional phone systems fall short.

Missed connections can lead to dissatisfied customers and lost opportunities. 

Fidalia Networks enables direct text (SMS) messaging from your business phone system, improving operations-based communications and ensuring no customer query goes unanswered.

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Benefits of Text-Enabled Business Phone System

Enhanced Service:

Provide timely updates and notifications, elevating customer experience.

Improved Customer Satisfaction

Immediate, personalized text responses make customers feel valued.

Increased Efficiency

Reduce the need for back-and-forth calls, saving time for both you and your customers.

Streamlined Operations

Integrate text messaging into existing workflows for real-time and right-time customer communication.

Text from Your Business Number

Maintain professionalism and consistency.

Send Unlimited Texts

Enhance messages with images or documents.

Text from Your Computer

Manage communications from any device.

Business Texting with Fidalia

What Businesses are saying about Fidalia’s 3CX Phone Systems

“Fidalia’s system transformed how we update our clients, making us more efficient.”

– Jag R., Car Dealerships

“Our guests love the direct text updates. It’s significantly improved our table turnover rate.”

– Rocco M., Restaurant Owner

“Sending MMS reminders has decreased our no-show rate drastically.”

– Reema J., Healthcare Provider

Ever Tried a Business Phone System before you bought it?

Now's your chance. Fidalia will set up the back-end of the 3CX phone system so that you can take it for a test drive.

  • Make Local Calls - Test the easy-to-use mobile and/or desktop applications.

  • Send and Receive Texts - Text colleagues and build text-enabled playbooks.

  • Use Instant Messaging - Chat with colleagues like any other platform.

  • Make Video Calls - Two-way video calls from within the system.

Free Trial of 3CX

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Please note that this is a trial of 3CX features. Because we don't have your location, there is no Emergency Call capabilities enabled on this system. Please use a different phone system if you require emergency services during your trial.

Personalized communication through text, directly from your business.

Imagine having a fully integrated text messaging into your operations, creating workflows that delight clients and free up your time.

Business SMS

FAQ

Can I use my existing business number?

Of course! The idea is that texting from your business phone number re-enforces your brand in their mind. You look competent and available.

Are multimedia messages supported?

Yes. Send images along with texts using the system. Take a photo of a car on the lot and send it to the customer telling them their car is ready and where to pick it up.

How can I manage texts from my computer?

Texts can be managed through a smartphone app or a desktop app, and look just like any chat window.

Is it possible to integrate with my current workflows?

The phone system itself can be integrated into your current CRM and other tools. We’d have to discuss your particular workflow to see how we can use text messaging to enhance it.

What kind of support can I expect during setup and beyond?

We’ll set it all up for you and show you how it works. You’ll be flying in now time.

Stay connected to your customers with busines texting from Fidalia

Did you know?

VoIP runs better on Fidalia Business Internet. Fast, reliable service is only a click away.

Why Businesses Choose Fidalia Networks

Business Communications Solution

Tailored solutions to meet your unique needs

At Fidalia Networks, we recognize that every business is unique. That's why we work closely with you to understand your specific requirements and develop customized solutions that deliver results. Our cutting-edge technology, combined with personalized support, enables us to deliver business communication solutions that empower your business growth.

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Streamlined pricing with cost savings

Our comprehensive solutions provide cost-effective pricing options, saving you up to 30% or more compared to other service providers. With Fidalia Networks, there is no need for separate products or multiple service providers, resulting in dramatically reduced costs for your business.

Easy to deploy

Quick and easy, low-touch set-up.

Our onboarding specialists ensure a seamless installation process that takes only minutes, not days. Preconfigured phones quickly connect to your hosted PBX over your existing internet service, allowing you to get up and running with minimal effort.

Streamline Your Communications

Take Your Business Communications to the Next Level with Fidalia Networks