Why Relying on a Consumer-Grade LTE Modem Isn’t Enough for Failover Internet

Why relying on a consumer grade LTE modem isn't enough for failover internet

Published on June 23, 2025

Post Content: Backup Internet

TL;DR

Consumer LTE failover hardware from big-box stores and ISPs isn’t built for business continuity. From IP disruptions to app crashes, most LTE modems break the very things you need to protect. Fidalia delivers managed LTE failover that keeps your business online and operational—no reboots, no guesswork.


The Problem with Plug-and-Pray Failover

Many businesses pick up an LTE backup device from their local retailer, plug it into their router, and assume they’re protected.

But when the main internet drops, these devices:

  • Assign a new IP address, breaking cloud apps and phone systems
  • Lack tunnel support for session continuity
  • Offer no monitoring or alerting
  • Require manual configuration (that’s often done wrong)
  • Provide no support beyond a generic user manual

The result? You’re back online… but everything’s broken.


Common Failures We See with DIY LTE Failover

SymptomCause
VoIP phones lose registrationIP change during failover disrupts SIP tunnels
VPN drops and requires loginPublic IP change terminates secure sessions
Cloud EMRs/logins resetSession tied to prior IP address
Failover never activatesMisconfigured router, static routes, or bad DNS
LTE is active but slowCheap hardware, poor antenna placement, throttling

What Business-Grade LTE Failover Should Do

Fidalia’s LTE backup internet solution fixes these issues by delivering:

IP-Preserving Tunnel

Your public IP stays the same—even when switching to LTE. No app interruptions.

Proactive Monitoring

We detect outages and monitor failover paths in real time.

Managed Equipment

Pre-configured routers, antennas, and tunnels—no guesswork.

Support for Real-World Business Apps

VoIP, VPNs, EMRs, cloud file sync—all tested and supported.

Deployment Assistance & Testing

We simulate failovers, validate continuity, and offer white-glove onboarding.


Consumer LTE Modems vs. Fidalia LTE Failover

FeatureConsumer ModemFidalia’s OnePort Backup
Static-IP failover❌ No✅ Yes
Monitored 24/7❌ No✅ Yes
VoIP/VPN compatibility❌ Breaks often✅ Tunnel-tested
Support for config or setup❌ DIY only✅ Managed by experts
Works with cloud apps/EMR❌ Not reliably✅ Session-stable
Deployment timeline⚠️ 1–2 weeks (you)✅ 5–10 days (we handle it)

Don’t Let a “Backup” Break Your Business

If you’re buying your failover from the same shelf as a home Wi-Fi booster…
…it’s probably not ready for your cloud POS, remote access, VoIP, or compliance tools.

Fidalia offers:

  • Business-ready LTE failover
  • Pre-tested and monitored connections
  • A consistent IP address across all circuits
  • Canadian support from a real team who knows your business

Request a Backup Internet Consultation


Frequently Asked Questions

What’s wrong with using a consumer LTE modem for failover?

Most consumer LTE modems don’t support IP continuity, have limited configuration options, and break applications like VoIP, VPN, or cloud services when they activate.

Will Fidalia’s OnePort™ LTE Failover keep our phone system working?

Yes. With our OnePort™ tunnel in place, the phones never lose registration and calls continue without disruption.

Can we use our existing LTE connection with Fidalia’s OnePort?

In many cases, yes. We can often layer OnePort™ over your existing LTE connection, so that it works with our tunnel.

How long does it take to deploy OnePort™ backup internet?

Most LTE failover setups go live within in 5-10 business days, including equipment delivery, configuration, and testing.

Is it time for Backup Internet?

Your phone system, payment terminal, and cloud tools keep working exactly as they should.

Click below to learn more about Fidalia’s backup Internet options.