TL;DR:
Fidalia’s OnePort™ delivers seamless, IP-preserving backup internet using LTE, DSL, or cable—keeping your phones, cloud apps, and payment systems running when your main connection fails.
What Is OnePort™?
OnePort is Fidalia’s brand of managed backup internet that keeps businesses online, even during primary connection failures. It offers three tailored service options for different needs:
OnePort™ Service Levels:
- FastSwitch – Dynamic failover (30 s–2 min), dynamic IP: ideal for internal use, backups, or low-risk sites.
- SmartSwitch – Faster failover (7 s–1 min), static IP on backup: perfect for mid-size offices with VoIP or VPN needs.
- UltraSwitch – Static IP, sub-second failover, real-time performance monitoring: premium support for mission-critical operations.
Each tier provides session-preserving failover, with varying speeds and IP retention based on your business requirements.
Why Typical Failover Still Fails
Most dual-WAN or LTE modem setups break important tools like:
- VoIP phones
- Remote desktop/VPN sessions
- Cloud platforms (Microsoft 365, Google Workspace, CRMs)
- Payment terminals and booking systems
That’s because they don’t preserve your public IP address. So even though you have connectivity, everything that depends on your IP—breaks.
How OnePort™ Fixes It
OnePort ensures:
- Static-IP or dynamic failover as per chosen flavour
- IP-preserving tunnel across primary and backup links
- Real-time outage detection
- Automatic rerouting to a live link
- Support from Fidalia’s Canadian team
Who Is OnePort™ For?
| OnePort Services | Use Case |
|---|---|
| FastSwitch | Basic failover, email or remote desktop |
| SmartSwitch | Smaller offices with VoIP or VPN |
| UltraSwitch | High-availability sites: restaurants, multi-site offices, HIPAA environments |
The OnePort™ Advantage
| Feature | FastSwitch™ | SmartSwitch™ | UltraSwitch™ |
|---|---|---|---|
| Public IP on Failover | Dynamic (Changes) | Static | Static |
| Failover Time | 30 s–2 min | 7 s–1 min | Sub-second |
| VPN/VoIP Compatibility | Basic | Yes | Yes |
| Real-time Monitoring | No | No | Yes |
| Ideal For | Internal systems | Mid-size business | Mission-critical environments |
Compliance & Continuity
OnePort helps satisfy uptime and continuity clauses for:
- HIPAA / PIPEDA
- SOC 2
- PCI DSS
You choose the flavour that fits your compliance and business continuity needs.
How It Works
- We assess your site and choose the right service level based on your needs.
- We install circuits (LTE, DSL, Cable) and OnePort™ hardware.
- Outbound and inbound traffic routes through a managed tunnel.
- When your primary link fails, the system reroutes instantly—mid-session.
- Fidalia’s NOC monitors and supports your setup 24/7.
A Real Client Story
“Thanks to OnePort™, our payment systems and VoIP never skipped a beat during the last Bell internet outage.”
— Restaurant Manager, Little Italy, Toronto
Want OnePort™ for Your Business?
- Need fast failover plus session continuity? SmartSwitch is perfect.
- Running a mission-critical location? UltraSwitch’s sub-second resilience is your go-to.
- Just need basic redundancy? FastSwitch keeps you covered.
Frequently Asked Questions
Can I upgrade from OnePort FastSwitch to UltraSwitch later?
Absolutely—you can change flavours as your needs evolve. We suggest that if you’re considering backup internet, understand your IP address needs, and how failover affects your critical applications. If your business is highly transactional like retail or Quick Service Restaurants (QSRs), and doesn’t rely on static IP addressing, choose FastSwitch. If your business delivers services, uses VPNs or VOIP or needs static IP continuity, choose OnePort™ SmartSwitch of UltraSwitch.
Do all OnePort™ tiers preserve IP Addresses on Internet Failover?
No. SmartSwitch and UltraSwitch use static IPs; FastSwitch uses dynamic IP.
Is LTE available as backup?
Yes—any flavour can use LTE, DSL, or cable, depending on your location. But remember, only UltraSwitch monitors and manages your data usage, so if cost over-runs is a concern, let us know.
Which flavour of OnePort™ is best for VoIP or VPN?
SmartSwitch or UltraSwitch: they offer static IP and fast failover, ensuring continuity for session-based tools.