TL;DR:
Most internet backup solutions fail because they change your IP address when switching connections—breaking apps, phones, and productivity. Fidalia’s IP-preserving failover keeps your business connected and operational during outages.
Failover Internet Should Feel Like Nothing Happened
When your internet drops, your business shouldn’t.
Yet for many companies, a brief outage means:
- Reconnecting VPNs
- Restarting cloud apps
- Missed customer calls
- Frustrated employees (and customers) asking, “Is the internet down?”
This happens because traditional failover solutions don’t preserve IP continuity—and that tiny technical detail causes major business disruption.
What is an IP Address? Why Would it Change?
An IP address is like your business’s digital mailing address—it tells the internet where to find you and where to send your data. Each ISP has its own “block” of IP Addresses. So when your internet connection changes, so does your IP Address – unless you’re using a system designed to keep it consistent.
Why IP Address Changes Cause So Many Headaches
When your IP address changes:
- Cloud software (like Microsoft 365, Google Workspace, CRMs) often logs users out
- VoIP phones lose registration with their servers – calls are dropped
- VPN sessions drop instantly
- Remote access tools and payment terminals stop working
Failover doesn’t mean much if every critical tool your business relies on has to reconnect, restart, or reset.
Introducing: IP-Preserving Failover Internet from Fidalia
Fidalia solves this by creating a tunnel-based connection that preserves your public IP address—even when switching from your main internet connection to a backup like LTE, DSL, or cable.
That means:
No reboots
No dropped calls
No “Sorry, we’re offline right now”
You get continuity—not just connectivity.
Real Example: Restaurant Avoids Weekend Disaster
A popular restaurant in Mississauga had been burned by downtime before. One Saturday evening, their main internet connection failed. Orders stopped syncing. The POS system froze. What’s worse – UberEats was telling customers the restaurant was “closed”. Their staff began manually taking payments and hand-writing orders—slowing service and increasing stress. The owner figures the restaurant lost $1200 in sales that night.
With Fidalia’s IP-preserving backup internet now in place:
- Orders from UberEats and DoorDash continued flowing
- The payment terminal stayed connected
- No downtime, no panic, no lost revenue
Is Your Business Vulnerable to These Failover Gaps?
Ask yourself:
- Would a changed IP address disrupt your operations?
- Do your phones, VPN, or apps require a static IP?
- Would your staff know how to handle a failover?
If the answer is yes—or you’re not sure—you’re a candidate for IP-preserving backup internet.
Tech-Savvy Enough to Ask: “Is This SD-WAN?”
It’s similar, yes. Fidalia uses proven technologies like Turnium and Ethica to create a failover environment where your IP address doesn’t change, and your apps keep working—without needing a full SD-WAN deployment.
Whether you’re running VoIP, cloud desktops, or hosted software, our Layer 2.5-style tunnel keeps everything steady and seamless.
Benefits of IP-Preserving Failover
| Feature | Benefit |
|---|---|
| Static public IP during failover | Apps, phones, VPNs stay online |
| Tunnel-based design | No DNS or network changes required |
| LTE, DSL, Cable support | Flexibility for any location |
| Managed failover | Set it and forget it |
🔒 When the Internet Goes Down, Your Business Stays Up
Business continuity means more than a blinking “online” light—it means your tools work, your team stays productive, and your customers don’t feel a thing.
With Fidalia, failover is invisible—and that’s exactly the point.
👉 Want Failover That Feels Like Nothing Happened?
Let’s build a solution tailored to your environment.
IP-preserving. Seamless. Canadian-supported.
FAQ
What is IP-preserving Internet failover?
It’s a method of internet failover that keeps your public IP address the same—even when switching connections—so your apps and tools stay connected.
Does this work with LTE backup?
Yes. LTE is a great secondary path, and our solution can tunnel traffic over LTE while maintaining your original IP. But be careful, because LTE generally comes with a usage-based billing policy – meaning your “internet failover service” can end up costing you a lot more money if you’re not monitoring that LTE’s usage. (hint: Fidalia’s OnePort™ UltraSwitch service monitors LTE activity to make sure you’re not overspending.)
Is this a full SD-WAN solution?
Fidalia’s OnePort™ service can be configured for multi-site deployments (think: restaurant chains). for single-site deployments, OnePort™ delivers many of the same continuity benefits, without the cost or complexity.
What kind of businesses benefit most?
We see a lot of professional services businesses using OnePort™ for internet failover. Restaurants too – a lot of restaurants that don’t want to turn customers away (or have UberEats tell customers they’re “closed” or “unavailable” use it, too). Really, any business relying on VoIP, VPN, remote desktops, or cloud-based apps will see huge uptime gains.