Backup Internet. Stay Online. Always.
Fidalia's OnePort™ Backup Internet Service.
OnePort™ keeps your business online through any ISP outage with seamless session failover.
From day-to-day uptime to mission-critical continuity, Fidalia’s Backup Internet solutions are engineered to keep your business connected – even when your primary connection fails.
- Sub-second Failover Options: For when downtime is absolutely intolerable.
- Dynamic or Static IP Options: Support remote systems and users with Static IP Addressing.
- ISP-Delivered, Seamlessly Integrated with Your Network: Minimize unnecessary network complexity.
Downtime isn’t just lost internet.
It’s lost revenue, lost trust, and lost credibility.
Internet downtime doesn’t just stop productivity: it stops payments, phones, meetings, and customers. That’s why we don’t just sell you a secondary circuit, we build a smarter connection strategy around how your business operates.
As your ISP and IT provider, Fidalia sees every angle of your infrastructure. We ensure that your failover works the way your applications, users, and security policies expect because we’re already managing the systems that depend on it.
One provider. One support line. No surprises when it counts.
Always-on Connectivity
Your business stays online, whether it’s storm season, ISP maintenance, or a fibre cut.
Fidalia doesn’t just deliver the circuits, we build the logic that controls them. Your backup internet isn’t a patch. It’s part of the plan.
Seamless Continuity. For when it matters most.
Most “backup” connections fail silently because they require manual reconfiguration or drop sessions when IPs change. OnePort™ keeps your business running.
Fidalia's Backup Internet Options
Three backup internet service options to help you find the service that solves your network reliability issues.
OnePort™
FastSwitch
Best for cost-sensitive or internal-use-only setups. Ideal when VPNs or public-facing apps aren’t involved.
- Dynamic IP on Failover
- 30-second to 2-minute detection & re-routing
- Great for email, backups, remote desktop
OnePort™
SmartSwitch
Failover without an IP change—so your public-facing systems stay accessible.
- Static IP on Failover
- 7-second to 1-minute Failover
- Suitable for Small to Mid-Size office with VPN or VoIP
OnePort™
UltraSwitch
Our premium solution. Instant failover with IP persistence. Your users won’t even notice the switch.
- No IP Change
- Sub-second Failover
- Real-time Circuit Performance Monitoring
- Great for critical apps, retail, and uptime-sensitive environments
When your network goes down, everything stops.
These days, your business can’t afford to stop for anything. Here’s a run-down of how a user experiences Fidalia’s OnePort™ Failover:
| Time | Traditional Failover | OnePort™ Failover |
|---|---|---|
| 0s | All good | All good |
| 2.3s | Primary fails | Primary fails |
| 3.1s | Call drops, reconnecting… | Call rerouted, continues smoothly |
| 6.5s | Reconnecting… | Still on call |
| 10.2s | Reconnecting… | Still on call |
| 13.4s | Caller Hangs Up | Still on call |
| 16.8s | Call Reconnects | No user impact |
Downtime is Optional.
Protect your business from the next outage.
How OnePort™ Stands Apart
Downtime is optional. See how Fidalia's OnePort™ Continuity compares to a typical “backup internet” setup.
| Feature | OnePort™ Continuity | Standard “Backup Internet” |
|---|---|---|
| IP / Session Persistence | Stays connected — no dropped calls or sessions | Drops sessions and resets connections |
| Failover Test Cadence | Monthly verified failover tests with uptime reports | “Trust us” approach — rarely tested |
| Proof Artifact | Continuity report & audit logs shared with clients | No validation or reporting |
| Failover Speed | <1 second automatic switch-over | Minutes to hours, often manual |
| Setup & Management | Plug-and-prove installation, managed by Fidalia | Requires internal IT reconfiguration |
| Continuity Guarantee | SLA-backed and verifiable uptime commitment | No uptime verification or SLA enforcement |
Every minute offline affects sales, service, and morale.
Most “backup” connections fail silently because they require manual reconfiguration or drop sessions when IPs change.
What happens when your internet goes down?
Most businesses lose the call, the video feed stutters, and work stops. A single connection failure can cost hours of productivity.
How does the system know the connection is down?
Fidalia’s Backup Internet router constantly checks every connection with tiny heartbeat packets. If one goes silent, it’s marked offline — automatically.
Will we lose active calls or downloads when that happens?
Nope. Your traffic is instantly rerouted over the healthy connection — mid-session. Your team won’t even notice the switch.
How does it manage traffic so seamlessly?
Each packet is routed in real-time across the best available path — not just one at a time. Your internet works smarter, not harder.
Is it safe to send data this way?
Yes. Everything can be encrypted with industry-standard AES-256. Even if you use LTE or public broadband, your data stays secure.
Do I need to replace my ISP or upgrade my lines?
Not at all. You can use any combination of DSL, fibre, cable, or LTE — even mix and match. We bond them together for better uptime.
Isn’t this just a second internet connection with failover?
Not quite. Traditional failover drops your calls. This doesn’t. SD-WAN failover happens instantly — at the packet level — with no downtime.
We spend a lot of time thinking about how to make your network more reliable.
“The internet never went down for us. It was the first time we didn’t get swarmed with complaints when something broke.”
“We now have the confidence to focus on the business and not worry about our internet going down at the wrong time.
Ready to stop worrying about outages?
If your business can’t tolerate downtime for phone calls or other critical applications, let’s talk. Fidalia’s backup internet includes session-persistent failover that keeps your applications running even when a connection goes offline.
Find the backup internet service that’s right for you and your customers:
| Feature | OnePort™ FastSwitch (Dynamic) | OnePort™ SmartSwitch (Static) | OnePort™ UltraSwitch (Static+) |
|---|---|---|---|
| IP Address on Failover | Changes | Stays the same | Stays the same |
| Failover Time | 30s – 2 min | 7s – 1 min | Sub-second |
| Works Seamlessly with VPNs | No | Yes | Yes |
| Suitable for Voice/VoIP | Not recommended | Yes | Yes |
| Monitored Performance | No | No | Yes |
| Ideal For | Basic backup internet | Mid-size businesses | Mission-critical sites |
Frequently Asked Questions about Fidalia's Backup Internet service
Do I need static IP failover if I don’t host anything?
Will users notice when failover happens?
With UltraSwitch™, they won’t. Sub-second failover is seamless. With SmartSwitch™ or FastSwitch™, there may be a short interruption during the transition.
Can Fidalia provide the secondary connection too?
Is this just SD-WAN?
Not quite. Our SmartSwitch™ and FastSwitch™ options are simpler and more cost-effective than full SD-WAN. UltraSwitch™ is built on a true SD-WAN core for enterprises that need it.
How do I know which version is right for me?
We offer a free network assessment to review your infrastructure and make a recommendation based on risk, budget, and business continuity needs.
Let’s back-up your network.