Backup Internet for Hamilton Businesses.
Reliable backup internet for Hamilton businesses that can't risk downtime.
Downtime Doesn't Discriminate.
The average internet connection goes offline 43 minutes every month—and it rarely happens when it’s convenient. Whether you’re ringing up a sale or answering a client call, every minute offline costs you.
From Locke to Ottawa Street, Hamilton’s retail and services businesses rely on Fidalia’s OnePort™ backup internet to keep calls, payments, and cloud systems running without fail.
Telecom Outages in the News:
Bell Canada
May 21, 2025 – A routine infrastructure update caused a widespread outage from roughly 9 a.m. to 11 a.m. ET, leaving over 130,000 customers—especially in Ontario and Quebec—without internet, mobility, and TV service.
Rogers Communications
Backup Internet by the Numbers:
Number of Internet Connections
Monthly Minutes of Downtime Saved
%
Network Uptime Achieved
Disgruntled Customers
Your Peace-of-Mind Service Provider
No one plans for an outage – but every Hamilton business pays for one. With Fidalia’s OnePort™ backup internet solutions, you stay online when your neighbours go dark.
Keep your business running when your primary connection fails—calls, payments, and apps stay live with Fidalia’s backup options. Designed for voice reliability, uninterrupted transactions, and secure access to cloud systems. Stay operational without costly downtime or disruption.
Ready to stop worrying about outages?
If your business can’t tolerate downtime for phone calls or other critical applications, let’s talk. Fidalia’s OnePort™ backup internet solutions include session-persistent failover that keeps your applications running even when a connection goes offline.
Find the backup internet service that’s right for you and your customers:
| Feature | OnePort™ FastSwitch (Dynamic) | OnePort™ SmartSwitch (Static) | OnePort™ UltraSwitch (Static+) |
|---|---|---|---|
| IP Address on Failover | Changes | Stays the same | Stays the same |
| Failover Time | 30s – 2 min | 7s – 1 min | Sub-second |
| Works Seamlessly with VPNs | No | Yes | Yes |
| Suitable for Voice/VoIP | Not recommended | Yes | Yes |
| Monitored Performance | No | No | Yes |
| Ideal For | Basic backup internet | Mid-size businesses | Mission-critical sites |
We spend a lot of time thinking about how to make your network more reliable.
“The internet never went down for us. It was the first time we didn’t get swarmed with complaints when something broke.”
“We now have the confidence to focus on the business and not worry about our internet going down at the wrong time.
Sign up for a demonstration of Fidalia’s OnePort™ UltraSwitch Backup Internet Service.
Need Phones or Connectivity? Fidalia is your one-stop shop for end-to-end IT services.